As property specialist, one area of expertise, where Winchesters Property have considerable experience is Estate Management.

The largest estate managed by us is a mixed estate of 96 houses and 27 blocks (179 flats), for which we the following extensive services were provided, namely:-

  • Assessing the level of annual maintenance charge.
  • Liaising with the directors to agree the maintenance charge.
  • Providing background detail and financial information to enable the maintenance charge to be agreed.
  • Issuing the maintenance charge notifications.
  • Providing standing order mandates.
  • Answering residents queries on maintenance charges and any identified arrears.
  • Administering Bank Accounts.
  • Recording payments received, both by cheque and standing order.
  • Controlling the payment of invoices.
  • Maintaining all financial records.
  • Pursuing unpaid maintenance charges.
  • Instructing Debt Collectors or Solicitors in respect of unpaid maintenance charges.
  • Providing background records, copy correspondence, copy leases and answering queries arising from the debt collection process.
  • Liaising with residents querying arrears.
  • Advising residents of their liability for payment under the terms of the lease.
  • Providing Receipts and payment summaries, advising on payment of Service Charges and expenses to service directors.
  • Reporting on progress of recovery of maintenance charges to the directors.
  • Liaising with the Accountants for preparation of Annual Accounts.
  • Liaising with the Directors on the content of the prepared Annual Accounts.

  • Responding to solicitors enquiries.
  • Providing information on maintenance charges and any arrears.
  • Providing copies of Annual Audited Accounts (up to three years).
  • Answering solicitor’s queries on the content of the accounts.
  • Providing advice where deeds of Variation are occasionally sought.
  • Administering stock transfer forms where share transfers apply.
  • Granting the approval of the Management Company for applications for membership of the company.
  • Granting the approval of the Management Company for the transfer for registration purposes with HM Land Registry.
  • Where a sale takes place without arrears being cleared, liaising with the new purchaser in pursuing payment payable by the new owner.
  • Providing copies of insurance documentation.

  • Providing copies of insurance documentation.
  • Corresponding with Directors.
  • Responding to residents queries.
  • Liaising with house builders, where appropriate and necessary.
  • Advising on company law requirements.
  • Advising on Contract Law, Housing Acts and Landlord and Tenant Acts.
  • Advising on interpretation of the content of the lease.
  • Advising Directors on the extent of their authority.
  • Liaising with Maintenance Contractors.
  • Dealing with all legal aspects within our remit or instruct Solicitors.

  • Meeting, as necessary with the Management Company Directors.
  • Preparing the meeting notes and actioning matters arising where necessary.
  • Circulating notes of meetings held with resident Directors (to all residents).
  • Circulating notes of meetings held with residents (to all residents).
  • Arranging Annual General Meetings and Extraordinary General Meetings.
  • Chairing Annual General Meetings and Extraordinary General Meetings Where requested.
  • Booking accommodation for meetings.

At the request of the directors:-
  • Appointing gardeners.
  • Appointing cleaners.
  • Appointing window cleaners.
  • Providing the contractors specification.
  • Organising repairs.
  • Obtaining quotations for major items of repair and re-decoration.
  • Checking contractors have public liability insurance.

  • Periodic valuation of re-building costs to be arranged for the sums insured (Block Buildings Insurance), upon written request.
  • Endeavouring to protect resident’s interests where commercial freeholders are involved.
  • Monitoring major repairs under the Blocks Building Insurance.
  • Implementing insurance claims for the communal fabric.
  • Providing copy documentation to residents, solicitors etc.
  • Liaising with the police where applicable.
  • Arranging Directors and Officers insurance for companies.
  • Pursuing liability claims with properties (inside or outside the company) were damage has been caused to Management company premises.
  • Access to low cost Contents insurance, when specifically requested in writing.

    Liaising with Directors where the terms of the lease are not being adhered to by individual residents. Informing residents involved in respect of any breach of the lease. Dealing with enforcement of the terms of the lease. On the instruction of the directors, instructing and liaising with Solicitors where continual breach occurs (where the Management Company is the freeholder) and subject to any payment stated in the lease by the complainant.

  • Periodic inspections by our Surveyors, when specifically requested in writing.
  • Periodic inspections by Winchesters Property.
  • Site meetings with residents when needed.
  • Site meetings with contractors when needed.

  • Advising resident directors of flats on the merits of collective freehold purchase.
  • Attending a General Meeting for flat owners to advise on the advantages of freehold purchase.

  • Writing to adjacent property owners where trespass, nuisance or other problems are occurring from neighbouring dwellings.
  • Arranging provision of additional items (signs, lights etc.).
  • Writing to local Estate Agents in respect of unauthorized sale or letting boards.
  • Liaising with new service providers (i.e., satellite, cable television).
  • Arranging 24 hour emergency service, where requested.
  • Seeking to ensure the continuity of the management Company with the appointment of new directors where others are resigning during the year.
  • Arrangement of risk assessments to communal areas under Health & Safety legalisation (including Fire Brigade).